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Mentoring Transforms Lives and Organizations

Here's How to Do It Right!

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Why is there such a huge and ironic need for mentoring in today’s business and organizational world? On one hand, we have a multitude of rising high achievers who would benefit greatly from the experience and wisdom of a skilled mentor. On the other hand, we have thousands of savvy, experienced business and organizational leaders who would, could, and should fill that bill…but they aren’t getting together. Why is that? How can we fix it? And how can we hang onto our top talent?


Former Waffle House President and COO Bert Thornton and Founding Director of the University of West Florida’s Executive Mentor Program Dr. Sherry Hartnett have combined to answer those questions and more in the first ever practical guide written for remarkably effective one-on-one mentoring and scaling that effort up to build your own organization’s outstanding mentoring program for rising stars.

Mentoring is no longer a “nice-to-have” but a “must-have.” At a time when people crave strong work relationships and a sense of connection—and employees expect to be developed — a good mentoring program is your secret weapon for attracting and retaining high performers. High-Impact Mentoring: A Practical Guide to Creating Value in Other People’s Lives is a blueprint for hardwiring the program into your culture so every mentee gets a consistent experience, every time. Finally, a chapter on virtual mentoring ensures that people reap the benefits of Bert and Sherry’s wisdom, whether they work from home, at the office, or both.



Bert is the former president and COO of Waffle House. His first book, Find an Old Gorilla: Pathways Through the Jungle of Business and Life, is a well-received leadership handbook for rising high achievers and emerging leaders.

Dr. Sherry Hartnett

Sherry is a marketing and leadership professor, consultant, and mentor. At the University of West Florida, she founded the pioneering, high-impact experiential learning Executive Mentor Program. 


What People are Saying:

“This book is a full-blown road map on mentoring, and I couldn’t recommend it more highly!”
—Don Yaeger, eleven-time New York Times best-selling author and speaker

“Superb! Professional development is so important in today’s fast-paced and technology-driven environments, so any success metric starts with your best talent. If relationships are at the heart of business success, then this book presents a thoughtful and motivational road map for activating on the pillars of mentorship. This isn’t about a training exercise. It’s about realizing the reward that comes by creating a thriving, interactive culture of lifelong learners who want to excel and add value every day. That’s high impact indeed—don’t hesitate to read, learn, and go!”
—Michael G. Kane, COO, local markets, LOCALiQ/USA TODAY NETWORK 

“Bert Thornton and Sherry Hartnett have written a superb book on mentorship that is perfect for our times.” 
—Dr. G. Wayne Clough, author; former president of the Georgia Institute of Technology; former secretary of the Smithsonian Institution

“In this book, Sherry Hartnett provides a strategic road map for mentoring that matters. She shares insights built on in-depth research and real-world success stories from high-performance organizations. This book will forever shift your approach to mentoring, equipping you to make an extraordinary difference in the lives of others.”
—Brett Culp, acclaimed filmmaker and keynote speaker

“Not only a fantastic, comprehensive guidebook for anyone seeking to become an effective mentor but also a superb road map for success in business and life.” 
—Michelle K. Gallagher, director of community engagement for Delta Air Lines, Inc.

“The old silverback mentor, Bert Thornton, has once again shown why he was so successful in his role mentoring young aspiring executives in the Waffle House organization. It is a book that we all wish we had when we were young, but now teaches us why and how to pass along those fruitful lessons of experience to others.”
—Sonny Perdue, former governor of Georgia and connoisseur of Bert’s Chili

“Mentoring is an investment in the future. Every moment spent developing a member of your team will strengthen the entire enterprise. Remember, business is a ‘weak link’ sport; it requires everyone to contribute at their peak. Sherry and Bert know this and make implementation simple.  Follow their lead!”
—Matt Eversmann, retired U.S. Army Ranger; professional public speaker; hero of the epic film Black Hawk Down and the Battle of Mogadishu; coauthor of The Battle of Mogadishu and Walk in My Combat Boots

“Simply put, Bert gives actionable and practical guidance for the guides themselves. The guidance is as solid and dependable as a Waffle House opening after a hurricane.” 
—J. Alistair McKenzie, Florida trial attorney and entrepreneur

“Whether you want to be successful personally or lead an organization successfully, the ‘how-to’ is all here.”  
—Joe W. Rogers Jr., chairman of Waffle House, Inc. 

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Get Started TODAY!

A good mentoring program is your secret weapon for attracting and retaining high performers. 


High-Impact Mentoring is an inspiring journey into why mentoring is so important today. This step-by-step guide will walk you through how to create a successful mentoring program in your organization. 

Online Course

As a complement to the book, our online course comes with a Tool Kit filled with checklists, templates, worksheets, resources, and much, much more!

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